Awards for Chesterfield Visitor Information Centre

VisitEngland Award For Excellence Gold

Celebrating the people behind the cream of English tourism – B&B owners, hoteliers, self-catering properties, visitor attractions, caravan parks, business venues, Tourist Information Centres and other tourism businesses that are the very best in England.

Additional information on this classification scheme is available here.

Welcome To Excellence

Good customer service is key to growing a competitive business

Additional information on this classification scheme is available here.

Self-assessed Accessibility Information

Self-assessed Accessibility Information provides a list of available facilities and services, highlighted as being of key importance by disabled people.  Along with Access Statements, which provide a fuller written description of accessibility, it can help people with access needs make an informed choice as to whether accommodation, attractions, food & drink or shopping establishments meet their needs.

Self-Assessed Accessibility Details

Entrance

  • YesEntrance is well lit
  • YesAutomatic door at the main entrance

Food

  • YesChildren's menu

Notes

  • Some displays are too high for children or wheelchair users to use comfortably but staff assistance is always available.

Public Areas

  • Level access (no steps/thresholds) or access by ramp or lift:
    • YesFrom the entrance to reception / ticket area
    • YesTo the gift shop
  • YesGood contrast between the floor and walls
  • YesContrast markings on clear surfaces such as glass doors
  • YesVisitor information available in large print (14pt and over)
  • YesVisitor information available in audio format
  • YesHearing loop installed in public areas

General

  • YesHearing loop system
  • YesSeating available for visitors with limited mobility
  • YesClear signage
  • YesEffective lighting for visually impaired visitors
  • YesGood colour/tonal contrast for visually impaired visitors
  • YesRoutes/pathways suitable for wheelchair users or visitors with limited mobility
  • YesDisplays at suitable height for wheelchair users / children
  • YesAudible alarm system
  • YesVisual alarm system